Privacy policy

Millennial Psychologist is devoted to safeguarding our customers and employee private information and ensuring the highest level of confidentiality of records. This Privacy Policy describes the information we collect, how we use it, and the standards and procedures in place to safeguard your personal nonpublic information.

Millennial Psychologist, its personnel, and its affiliates strictly adhere to this Privacy Policy and the security practices and procedures described herein to ensure the confidentiality of customer information. It is Millennial Psychologist’s policy to comply with all laws and regulations relating to the privacy of our customers’ private information (PI) and private health information (PHI).

Information Millennial Psychologist Collects for Customers

Millennial Psychologist collects, retains, and uses PI/PHI from customers to include the following:

- The information that's required when you sign up for the site, as well as the information you choose to share.

- Required information such as your name, email address, birthday, and gender. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

- Usernames and User IDs, which are a way to identify you on Millennial Psychologist. A User ID is a string of numbers and a username generally is some variation of your name.

- "Public Information" which means the information you choose to make public, as well as information that is always publicly available.

- Information posted to a group chat or moderated session and information kept within a one on one session.

- “Contact Information” is personal information and or family/friend/relation that Millennial Psychologist stores confidentially for your Therapist to access in case of an emergency or mental health crisis.

- Information Millennial Psychologist receives on forms, including, but not limited to, identifying information such as address, telephone number, e-mail address related to customer projects;

- Banking information for billing purposes; such as account # and routing information for invoicing purposes

Information Millennial Psychologist Collects for Employees and Sub-Contractors

Millennial Psychologist collects, retains, and uses PI from employees and subcontractors including the following:

- Information Millennial Psychologist receives on applications or other forms, including, but not limited to, identifying information such as address, telephone number, e-mail address, date of birth;

We keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies or during an emergency circumstance as judged by your Therapist working with local authorities). Generally, we only use your information within our company. However, sometimes we use third parties to process your information (for example as credit card payment providers). We require these third parties to comply strictly with its instructions and we require that they not use your personal information for their own business purposes.

The Uses of the Collected Data by Millennial Psychologist

Millennial Psychologist uses non-identifying and aggregate information to better design our Web site and to use in research and trend analysis. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women filled out a site survey or form, but we would not disclose anything that could be used to identify those individuals. We only provide data to our partners, if any, after we have removed your name and any other personally identifying information from it, or have combined it with other people's data in a way that it no longer personally identifies you.

Millennial Psychologist uses non-identifying (De-Identified or “Safe Harbor” form) and aggregate information about responses to the clinical outcome assessments (personal assessments), and the frequency of the utilization of the Millennial Psychologist service. These efforts enhance program evaluation.

The anonymous and aggregated data also may be published through various media platforms/academic journals. No personal identifying information is tied to the results, and Millennial Psychologist does not share anything that could be used to identify your account or your private information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Millennial Psychologist stores data only for as long as it is necessary to provide products and services to you and others, including those described above and for legal protections or as required by applicable laws and regulations.

Millennial Psychologist may enable access to public information that has been shared through our services.

Millennial Psychologist may allow service providers to access information so they can help us provide services. IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and to analyze and improve the services offered on our website, e.g. to provide you with the most user-friendly navigation experience.

Certain information is needed to provide you with services, so we only delete this information after you delete your account. Some forms of processing (sending promotional information, commercial profiling, behavioral advertising, geo-location, etc.) may require the express consent of the User. Specific information may be shown on the pages of the Site in connection with particular services or processing of Data provided by the Site User.

Upon request we provide site visitors with access to a description of information that we maintain about them. MillennialPsychologist.us uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. If you feel that this site is not following its stated information policy, you may contact us at addresses or phone number below.

For content that is covered by intellectual property rights, like photos and videos you specifically grant MillennialPsychologist.us a non-exclusive, transferable, sub-licensable, royalty- free, worldwide license to use any IP content that you post on or in connection with MillennialPsychologist.us (IP License). This IP License ends when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it. This Paragraph does NOT apply to photos, images or other videos shared ONLY with your Therapist in your private “Room” on the Platform.

When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).

Disclosure of Personal Information

We do not share nonpublic personal information about our customers (present, former and potential) with anyone, except as required by law, or as follows:

- To any person when you authorize such disclosure;

- To computer services consultants and technicians or other security consultants, in order to ensure the confidentiality and security of customer & employee records;

- To financial service providers or consultants to carry out requested services, and/or to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability;

- To independent auditors or consultants in order to carry out institutional risk control;

- To government or regulatory agencies, including self-regulatory organizations and to comply with a legal summons, court order, subpoena or a similar legal process, audit or investigation;

- To swap data repositories.

Protection: How We Protect Personal Information

We restrict access to information about you to those employees who need to know that information as part of their job responsibilities. We also educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and special training programs.

Millennial Psychologist maintains strict information security procedures, including physical, electronic and procedural safeguards, to protect the confidentiality of your information. We conduct semi-annual Risk Privacy Assessments and remediate to update our technology to improve the protection of information storage.

We protect nonpublic personal information by

- Restricting access to customer information to only those personnel for whom the information is necessary;

- Entering into written confidentiality/non-disclosure agreements with third party service providers for certain disclosures;

- Maintaining physical, electronic, and procedural safeguards that comply with the relevant laws and regulations; and

- Conducting an Security Training and Awareness training program to communicate and educate employees about information security policies and procedures in order to make them aware of their roles and responsibilities in safeguarding information resources.

- Millennial Psychologist uses firewall barriers and digital certifications to maintain the security of your online session and information.

- We do not collect any non-public personal information about visitors on our website, unless information is provided to us voluntarily or derived from website navigation and usage of the Millennial Psychologist website and online platforms.

- We may gather and analyze information regarding usage of our website, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This information may be gathered by using cookies. Millennial Psychologist uses cookies and similar technologies to track usage of the website and to address security issues. We may also use cookies to store your preferences relating to use of our website. A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet, phablet, cell phone or other electronic device (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track traffic flows.

Cookies record information about your preferences and allow us to tailor Millennial Psychologist to your interests. During the course or any visit to the Site, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things such as finding out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking for the cookie left there on the previous visit. Information supplied by cookies can help us to analyze the profile of our visitors so we can provide you with a better user experience.

Protecting the Privacy of your fellow Millennial Psychologist Users

During the use of MillennialPsychologist.us services, you will not send or otherwise post unauthorized commercial communications (such as spam) on MillennialPsychologist.us.

You will not collect users' content or information, or otherwise access MillennialPsychologist.us, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission.

You will not upload viruses or other malicious code.

You will not solicit login information or access an account belonging to someone else.

You will not bully, intimidate, or harass any other User.

You will not post content that: is hateful, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.

You will not provide any false personal information on MillennialPsychologist.us, or create an account for anyone other than yourself without permission. You will not create more than one personal profile.

Privacy Enforcement

Personnel using Millennial Psychologist’s information resources in opposition to this policy may be subject to limitations on the use of these resources, suspension of privileges (including internet access), as well as disciplinary and/or legal action, including termination of employment. Employees, contractors, consultants, interns, and all personnel affiliated via third parties sign the Privacy Policy agreement to comply and be governed by this policy and the Millennial Psychologist Information Security Policies upon hire and again annually. All Employees have background checks performed.

Copyrights: Millennial Psychologist and Protecting Other People's Intellectual Property Rights

We respect other people's rights, and expect you to do the same. You will not post content or take any action on MillennialPsychologist.us that infringes or violates someone else's rights or otherwise violates the law. We can remove any content or information you post on MillennialPsychologist.us if we believe that it violates this Privacy Policy or the Terms of Use on this Site. You will not use our copyrights or any confusingly similar marks, without our written permission. If you collect information from Millennial Psychologist Users, you will: obtain their consent, make it clear you (and not MillennialPsychologist.us) are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it. You will not post anyone's identification documents or sensitive financial information on MillennialPsychologist.us. You will not tag Millennial Psychologist fellow Users or send email invitations to non-users without their consent.

Privacy in International Use and The GDPR

The Millennial Psychologist Platform advises both its Client/Users and practicing Platform Providers to be aware of and respect and comply with the local laws of any international based Client. Millennial Psychologist is cognizant and respects the formal promulgation of the existing European Union (EU) data privacy regulations. The General Data Protection Regulation 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the export of personal data outside the EU and EEA and is commonly referred to as “GDPR.” Millennial Psychologist has always respected our Client’s Privacy (see our Privacy Policy) and we were already a HIPAA certified platform following stringent data privacy rules.

The basic tenants of the promulgated GDPR regulations include, but are not limited to the following:

Disclosure when you sell, transfer or third party marketing of User’s data: As outlined in this Terms of Use, Millennial Psychologist does not sell or transfer Client data and any marketing efforts are focused solely on internal information updates to our registered Clients.

Access to collected data: At Millennial Psychologist, you already have the ability to access your shared data (Your personal information, your emergency contact information and all your interactions with your Providers) and use it as you wish.

Clear Consent: At Millennial Psychologist our Terms of Use are clear on what consent we seek with regards to your data and prior to your engagement with your Provider, you review and agree to a further “informed consent” process.

Security: At Millennial Psychologist we have encrypted our data from day one and has always been stored all Private Health Information with full HIPAA compliance and in an anonymized form as required by the GDPR.

Notice/Audit: At Millennial Psychologist, we will provide our Clients notice of any data breach and we employ a full time security Officer, as well as engaging a third party security firm to periodically audit both or code and technology security as well as our HIPAA policies and procedures around data security.

Social Networks and Millennial Psychologist

These services allow the web site to access the data on your profile in the social networks, and to interact through your post. These services are not activated automatically, but require express authorization by the User.

Millennial Psychologist Users can share information and Data supplied to this Site with the social networks with which the User is registered, accepting their privacy policy. Facebook social buttons/widgets (Facebook) Facebook Social button is a service run by Facebook Inc., a company that complies with the “Safe Harbor” Privacy Policy Framework initiative, guaranteeing the handling of Personal Data.

Twitter is managed by Twitter, a company that complies with the “Safe Harbor” Privacy Policy Framework initiative, guaranteeing the handling of Personal Information.

Final Words from Millennial Psychologist

We try to keep MillennialPsychologist.us safe, but you use it at your own risk. We are providing MillennialPsychologist.us “As Is” without any express or implied warranties. We do not guarantee that MillennialPsychologist.us will be safe or secure. MillennialPsychologist.us is not responsible for the actions, content, information, or data of third parties, and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.

Understand, that we treat your use of our platform with the utmost respect to your privacy. We keep all information not disclosed above private between the Therapist and the User, keeping only non-decimated "file" copies for reference in case of legal dispute. File retention protects both the User and the Therapists safety. Millennial Psychologist is not responsible for data lost/exposed/used due to the nature of the Internet and digital environments, including illegal actions of hackers and criminals, technical malfunctions of servers and database etc. These are the accepted risks of our Users and users of the Internet in general. You are agreeing to this standard in using our site.

Millennial Psychologist reserves the right to amend this Privacy Statement at any time without notice, and only the current Privacy Statement may be deemed effective. Regardless of later updates or changes to our privacy notice, we will never use the information you submit under our current privacy notice in a new way without first providing you an opportunity to opt-out or otherwise prevent that use.